How you and others can help
Before embarkation, you will be required to hand in a health questionnaire. This will confirm that you have not been in contact with anyone who has tested positive for COVID-19 in the last 14 days or that you have not travelled from or been in transit in another country than Norway the past 10 days. If you are not able to confirm this, we cannot let you onboard the ship.
Please understand that we may also take the forehead temperature of guests before they are allowed to travel with us.
The general instruction for all our guests is to keep a reasonable and respectful distance from others at all times and to carefully observe good hand hygiene. We also ask you to be flexible and adaptable if advice from the authorities changes and we need to make rapid and responsive updates to our current guidelines.
While we don’t expect it to become necessary, to be on the safe side, we also plan to reserve a number of cabins on board each ship for self-isolation. This means that if a guest does develop symptoms, we are able to immediately isolate individuals in their own comfortable cabin. Please act quickly to protect others and inform the crew if you feel unwell. We communicate with all the ports we visit and can easily access hospitals and health personnel on land if needed.
All of us recognise that fighting this virus is a collective effort. Each and every one of us plays an important role. For these measures to be effective, we really need your help. We are relying on you as our guest to cooperate fully with these practices.
They are first and foremost for your safety, the safety of your fellow passengers, and the safety of our crew who are there to serve you. Let’s beat the virus by showing that we can be safer together.