Safer together

Whenever you sail aboard The Norwegian Coastal Express, whether for 12 days or a few hours, your safety is our highest priority.

What to do before embarkation?

On 12 February, the Norwegian authorities lifted all restrictions related to the COVID-19 pandemic. We have also changed our infections control measures to reflect the Norwegian government's advice, but we have retained some measures on board.

Please note that our infection control measures may change on short notice, both before and during your voyage. We continuously monitor the situation and the Norwegian government's regulations and recommendations. 

It is your responsibility to ensure you follow the entry and travel requirements from the Norwegian government, including for domestic travel. 

COVID-19 travel map

Use our interactive map to keep updated on what’s open for travel and get details on any potential entry requirements.

 

 

Show up at least 15 minutes before departure

To avoid delays, all guests must be ready for boarding no later than 15 minutes before departure in all ports. If you board the ship in Bergen, you need to be in the terminal no later than 30 minutes before departure.

On board

  • Face masks

    Face masks are voluntary on board

  • Social distancing

    We encourage all guests to keep a social distance to others when possible

  • Hand washing

    All guests are asked to maintain good hand hygiene, and to wash hands regularly. You are required to wash or sanitize your hands before all meals. Hand sanitizer is available all over the ship.

  • Cleaning

    Our already strict cleaning protocols have been further strengthened during the COVID-19 pandemic. We routinely clean and disinfect cabins and surfaces in public areas.

  • Temperature screening

    Depending on the infection numbers in Norway, we might measure your body temperature at the gangway and at the entrances to all restaurants. 

  • General illness

    If you show symptoms of general illness, such as seasonal flu, a common cold or COVID-19, we advise you to not travel. If you develop symptoms while onboard, to avoid infecting others, we advise you stay in your cabin and use a face mask if leaving the cabin is necessary.

  • Medical assistance

    There is no doctor or pharmacy onboard. However, officers are trained in first aid and can provide emergency medical assistance. The ships are also close to land should urgent medical assistance be required.

  • Air conditioning

    We use air conditioning systems that provide constant air supply - the air is not recycled.

  • Fit-to-fly testing

    We don’t offer ‘fit-to-fly’ testing or certificates on board.

Excursions and going ashore

  • Infection control

    We have the same infection control measures during shore excursions as we do on board.

  • Changes to the portfolio

    Due to the COVID-19 pandemic, our excursion portfolio may change at short notice if the infection situation and our infection control measures change.