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Book with confidence

We know that booking an Expedition Cruise during this time of travel restrictions and uncertainty can feel risky. To take that risk away from you, we’re adopting a new rebooking policy for all our 2021 cruises. This new policy will work side-by-side with our customer-centered cancellation and refund policy for all 2021 cruises.

Book with CONFIDENCE

Free rebooking on 2021 voyages

Full flexibility to rebook your 2021 cruise to 2021 or 2022. Zero rebooking fee, zero stress.

Easy refund on 2021 voyages

Receive your refund, including the previously non-refundable deposit. Minus a cancellation fee.

Into Trollfjord onboard MS Richard With
Photo: Agurtxane Concellon

Free rebooking

On 2021 cruises

Yes, we’re removing the rebooking fee, giving you greater flexibility when it comes to picking a date of travel that works better for you. 

  • This applies to all new bookings made by 30 June 2021 or bookings already made under the Book with Confidence policies, for sailings that depart in 2021  
  • Rebook on any cruise that sails before 31 December 2022 
Into Trollfjord onboard MS Richard With
Photo: Agurtxane Concellon
Trana, Norway
Photo: Kristian Dale

Easy refund

On 2021 cruises

Book a 2021 cruise by 30 June 2021 and if you cancel it for any reason in the future, we promise that you’ll receive your refund – including your deposit – within 14 days.  

No vouchers and no month-long waiting times. Your money back in just two weeks, minus an administration fee*. Cancel three or six months ahead of your cruise to receive your refund.

*Administration fee per guest for Expedition Cruises: 150 EUR

Trana, Norway
Photo: Kristian Dale

*Read our Terms and Conditions

This offer is applicable to all new Expedition Cruise bookings made by 30 June 2021 for departure dates in 2021. 

Guests taking advantage of this offer can rebook to any Expedition Cruise with departure before 31 December 2022. 

You may rebook to a new departure date with no rebooking fee up until 14 days prior to departure. 

  • If your voyage includes short haul flights (1- 6 hours) and/or transfers, please notify us of rebooking at least 30 days before your initial departure date in order to avoid change fees related to these tour elements. 
  • If your voyage includes long haul flights (7 hours or longer) and/or other tour elements except short haul flights or transfers, please notify us of rebooking a minimum of 60 days prior to your initial departure date in order to avoid change fees related to these tour elements. 

The rebooking policy is subject to current pricing and availability on the new rebooked departure, and old offers will not be applied to your new sailing. 

This rebooking policy also applies to new bookings made using a valid, current Future Cruise Voucher. 

You do not need to have decided on which Hurtigruten cruise you want to rebook to when sending us the initial rebooking form. 

This offer is applicable for all new Expedition Cruise bookings made between 1 September 2020 and 30 June 2021 for sailings in 2021.

You may cancel your booking for any reason and receive a refund including your deposit (but excluding a cancellation fee per passenger as specified below) within 14 days of submitting the refund request. Regular deposit and payment terms apply.  

Cancellations needs to be submitted no later than 90 days prior to departure for departures in January to September 2021,  and no later than 180 days prior to departure for departures in October to December 2021.

For cancellations submitted later than 90/180 days, regular cancellation terms apply. The ‘Book with Confidence’ offer applies to any voyages, flights, hotels and transfers booked through Hurtigruten.  

 Administration fee per guest for Expedition cruises: 150 EUR

Free rebooking - Frequently asked questions

To take advantage of the free rebooking, you’ll need to make sure you rebook your 2021 cruise at least 14 days before your original departure date.  

  • If your voyage includes short haul flights (1- 6 hours) and/or transfers, please notify us of rebooking at least 30 days before your initial departure date in order to avoid change fees related to these tour elements. 
  • If your voyage includes long haul flights (7 hours or longer) and/or other tour elements except short haul flights or transfers, please notify us of rebooking a minimum of 60 days prior to your initial departure date in order to avoid change fees related to these tour elements. 

It is valid for all NEW individual bookings for voyages in 2021 made between 1 September and 30 June 2021, or any bookings made with a voucher from 15 February to 30 June 2021.

The free rebooking still applies! 

Easy Refund - Frequently asked questions

An administration fee per passenger is required to process the transaction. 

 Administration fee per guest for Expedition Cruises: 150 EUR

For cancellations submitted later than 90/180 days, regular cancellation terms apply. 

If the deposit amount is less than the cancellation fee, normal cancellation rules apply.

 

Cancellations must be made at least 90 days before your cruise if due to depart between January and September 2021, and at least 180 days for cruises sailing between October and December 2021.

It is valid for all NEW individual bookings for voyages in 2021 and 2022 made between 1 September and 30 June 2021. If you have an existing booking or are part of a group booking, the current terms and conditions apply.

Unfortunately, this policy only applies to new bookings and is not valid for those rebooking using a voucher. But if you are rebooking using a voucher and your new sailing is affected by Covid-19 in the future, don’t worry, you will still be able to renew your voucher and choose another sailing.

Yes, you will receive a refund on what you paid, including your deposit. We promise to get the money back into your account within 14 days from the time you cancel.

Book with confidence - General questions

You can book as normal through our website. The correct terms and conditions will be applied to your booking.

If you have booked flights, hotel and transfers through Hurtigruten, the “Book with Confidence” policy applies. If you book flights, hotels or transfers on your own, you need to contact your supplier directly.

Yes, you can.

Several of our ships have already been approved to sail along the Norwegian coast all summer. Rest assured that there are a wide range of health and hygiene measures in effect on board to keep you safe as we travel together.

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