Group of tourists in small boat among spectacular ice formations

Frequently Asked Questions: Hurtigruten Expedition Cruises

This selection of frequently asked questions (FAQs) provides answers to many of your questions. If we haven't answered one of yours, please contact us by phone, email or chat.


You can read and download our brochures online on the ’Read brochures’ page from the menu. To obtain a printed brochure please get in touch with your local travel agent.

If you are looking for articles about a specific destination, you should check out the Inspiration section of the website.

Yes, you can book your flights through us. 

The Coastal Express voyages are not like conventional cruises. Our 11 Coastal ships sail the Norwegian coast from Bergen to Kirkenes and return to Bergen. We call at 34 ports and depart Bergen every day, providing a transportation lifeline between cities and villages while exploring stunning fjords and UNESCO World Heritage Sites along the more than 1,000 miles of Norway’s pristine coastline. This mixture of local encounters, spectacular scenery, and additional optional excursions provides an unmatched opportunity to experience and interact with the beauty and charm of Norway and its people.

Hurtigruten Expeditions build on our unique explorer heritage dating back to 1893, appealing to those who value life experiences and personal growth over excessive luxury. On Hurtigruten Expeditions, you will be accompanied by a highly skilled crew and expedition team on one of five intimately-scaled expedition ships (MS FramMS MidnatsolMS NordstjernenMS Spitsbergen, and MS Roald Amundsen). These expedition cruises will take you on breathtaking nature-based experiences in remote corners of the world: AntarcticaSvalbardGreenlandIcelandEurope, North AmericaSouth America, the Caribbean and Central AmericaNorthwest Passage, and across the Atlantic Ocean

Booking and prices

My Booking is a service where you can find key information about your booking.

Get a quick overview of your voyage details. See your departure and arrival dates, booked excursions and any transportation related to your voyage. Review guest, cabin and payment information.

You can also read more about your itinerary and get to know the ship before your upcoming adventure.

Learn more about My Booking.

Please refer to our terms and conditions here.

You should receive your travel documents electronically approximately 2-3 weeks before departure provided full payment is received. 

Your flight tickets are electronic; you may check-in by showing your passport to the agent at the check-in counter.

Most excursions are pre-bookable and can be added on to your voyage during the online booking process. The excursions offered on your Coastal or Explorer voyage are listed on the relevant voyage page under the 'Things to see and do' tab.

If you are booking over the phone, excursions can be added at any point from the time of booking the voyage until four weeks prior to departure for Coastal voyages (two weeks if you pay by credit card). Please note that Explorer excursions have limited capacity and can only be booked four weeks before departure (two weeks if paid by credit card). 

All excursions are subject to availability and sold on a first come, first served basis. We recommend pre-booking online or over the phone, where possible.

Excursions which are not pre-bookable may be booked from the tour leader on the ship. Excursions booked on board will be payable in Norwegian Kroner and the price may vary as a result of exchange rate fluctuations.

Please bring your driving license if you have pre-booked or are planning to go on any of the snowmobile or ATV excursions. Excursions and their contents are subject to maximum/minimum numbers, sailing times and weather and/or local conditions. If pre-booked excursions have to be cancelled, you will receive a refund on board in NOK. 

PDF handbooks and order forms with full descriptions are ready approximately six months before your voyage and will be sent by our Reservations team to all booked guests. Order forms for excursions on the Norwegian Coast can be downloaded here.

Please note you do not have a choice of hotel for excursions that include an overnight i.e. the excursion includes a set hotel. 

Expedition cruises only offer full board, which includes drinks. Our suite guests are also entitled to additional services.

All guests checking in at the Hurtigruten terminal or on board our ships have to present a valid Passport or government approved ID Card. Explorer voyages only accept passports that must be valid 6 months after the voyage. Please send us your passport details immediately after booking.  

Flexible pricing is where all prices are capacity controlled and subject to availability. Prices may change at any time before departure date, the applicable price will be quoted at the time of booking.

We offer a flexible pricing policy, similar to that of an airline if you were booking a flight. This means the from price is an indication of the lowest price you could expect to pay for an I -grade (inside) cabin. Prices are capacity controlled and subject to availability. Prices may change at any time before departure date, the applicable price will be quoted at the time of booking. 

You do not need a pin code for your credit card when making payments online or over the phone. You will be required to provide the credit card type, card number, expiry date and Card Verification Code (CVV). 

You can make full payment online here:

Our voyage prices are based on two people travelling together and sharing one cabin. A guest wishing to travel by herself will be expected to pay a percentage of the cabin rate. However, we occasionally offer no single supplement. Please refer to our Special Offers for the latest specials. 

Hurtigruten ships

You can pay as you go onboard our ships with cash or credit card on The Coastal Express voyages. We accept Visa, American Express, Diners or MasterCard and regret that our system does not support Maestro Card. Please note that when using your credit card onboard the ship, your account will be debited in NOK. The rate of exchange will be the one validated by your credit card company. 

Only credit card is accepted on Expedition voyages however, MS Nordstjernen does not accept American Express. The credit card must be valid more than three months after your stay on board. Please note that when using your credit card onboard the ship, your account will be debited in EUR (except MS Nordstjernen which will be debited in NOK). The rate of exchange will be the one validated by your credit card company.

For your convenience, we also offer a Cruise Card system onboard all our ships. This system allows you to charge all onboard purchases to your cruise card. Cruise card accounts can be created at all points of payment on board the ship. We accept VISA, Master Card, Diners, American Express or cash (NOK, EUR, GBP, USD) as deposit. The itemised statement will be sent by email. Please contact reception if you require a printed version. The cruise card account needs to be settled by 22:00 on your last night on board.

For your convenience, your cruise card charges will be billed automatically to your credit card. The credit card must be valid for at least another three months. Any discrepancies must be reported before disembarkation. This also applies if you want to pay part cash and part credit card. The currency used onboard is as outlined above. Exchange rates are similar to those in a hotel. Please check with the reception for methods of payment. Please note that a PIN code may be required when paying with your personal credit card onboard.

Yes, WiFi is available on all ships at a fee. If you have booked a SELECT* or PLATINUM package, WiFi is included in your cruise.

Please note depending on the vessel’s location, internet connectivity and telephone usage may be out of range or limited due to the remote locations in which we sail.

*If you book online, you automatically book a cabin in the SELECT package unless you have booked an unspecified cabin.

We are happy to welcome guests who are not fully mobile and all ships (except MS Lofoten) have at least one cabin equipped for travellers using a wheelchair.

Hot tubs can be found on MS Roald Amundsen, MS Fram,  MS Spitsbergen, MS Midnatsol, MS Trollfjord, MS Polarlys, MS Kong Harald (please note the hot tub is currently not in use), MS Nordkapp and MS Finnmarken (MS Finnmarken has a pool as well). All ships with the exception of MS Lofoten have fitness rooms. 

MS Midnatsol, MS Finnmarken and MS Vesterålen have playrooms. 

All Norwegian coastal ships have pet cabins with the exception of MS Nordlys, MS Midnatsol and MS Kong Harald. Unfortunately, our Explorer ships (MS Midnatsol, MS Fram, MS Spitsbergen, MS Nordstjernen and MS Roald Amundsen) don’t have pet cabins.

In almost all cases, yes. The only exceptions are a few cabins on board the classic ships MS Vesterålen and MS Nordstjernen where guests have use of a wash basin in the cabin and share facilities with a few other guests.

No, we do not book passengers individual beds but rather, entire cabins. If you are travelling alone, you would be booking a whole cabin for yourself. 

Expedition Cruises

The Ship Manifest Information Form is necessary for immigration offices, flight tickets and customs. Please fill in the Hurtigruten questionnaire (which will be sent to you right after booking) and send it back to us immediately after booking is confirmed. Please note that we are unable to send your travel documents until we have received the completed form. 

When travelling to some of our more remote destinations, we have a duty of care to our guests and crew. Part of this care is to ensure you are declared fit and able to visit these destinations which are Antarctica, the Northwest Passage, Northeast Greenland, and ocean crossings.

Hurtigruten is obliged to medically screen you in advance of these sailings. We use a partner who specialises in this type of service called Vikand, who are a leading expert in global medical solutions for the maritime industry.

To start this process, you will need to download the form provided in the link below and upload it to the Vikand portal. The link to the portal is on the form itself. This form will need to be signed by you and your doctor and can be signed digitally (doctor’s e-mail address needs to be input before signing the form on your side). The form also requires secondary authentication where you will need a mobile phone to receive a verification code to complete the digital signature.

If your doctor does not wish to use the digital tool, you can select the “Analog Signature” option before signing the form. The form will then be emailed to you so it can be printed out and you can take it to your doctor to be signed.

Please note that the form needs to be uploaded to Vikand’s portal between 4-8 weeks before your departure. We are unable to send you your travel documents until we have received the completed forms.

Even if the forms have been duly submitted and approved by your personal physician, the ship’s doctor and the captain reserve the right to deny the boarding of guests who do not seem to be sufficiently fit for travel. 


All landings are dependent on the weather and ice conditions. Unfortunately, with the unpredictable weather in these polar zones, we can make no guarantees that landings will occur each and every day of your voyage. For more information on Antarctica landings see here

We cannot pre-advise the LAN AIRLINES chartered flight times. Please note that there will be different flight departures with LAN AIRLINES from Buenos Aires/Santiago De Chile down to Ushuaia/Punta Arenas. You will receive the information about your flight time at the Hurtigruten Hospitality desk one day before your voyage. Departure time is very early.  After the voyage our Expedition Team will inform you onboard about the flight schedule and flight number back to Buenos Aires or Santiago De Chile.

Please also note the limited luggage allowance on LAN Airline charter flights ( 1pc 23kg for check in luggage + hand luggage 8kg).

In Antarctica and Svalbard, it is mandatory to use rubber boots for all landings. For nature landings in Arctic Canada, Greenland, Iceland, Norway, or other, rubber boots are recommended. A pair of special purpose boots can be borrowed on board for free for the duration of your voyage, and we will make sure they are rinsed and declared clean from seeds or other biological material that could, unintentionally, lead to spread of invasive species into fragile environments, after every landing.

Please note: Rubber boots are not be available on MS Maud & MS Otto Sverdrup. 

We carry sizes from 32 to 50. If you need a smaller or larger size than this, or prefer to wear your own boots, you are welcome to bring private rubber boots but be sure our expedition team will have them checked before going ashore to make sure they are suitable for landing.  

Please note: Rubber boots are not be available on MS Maud & MS Otto Sverdrup. 

Please refer to What to Pack on Expedition voyages. 

Unfortunately not. Our Expedition cruises are mostly sailing under the Midnight Sun. For chances of seeing the Northern Lights we recommend to book Norwegian Coastal voyages in winter.

Wi-fi is free and available everywhere on board! Our internet relies on satellite signal and internet speed is dependent on signal strength received. Signal strength might be affected in remote areas.