Feedback and refund requests

Please fill in your contact details and your comments below if you would like to send us feedback or request a refund.

We will get back to you as soon as we can.

Change of plans? Remember that Hurtigruten has a flexible and risk-free rebooking policy. Rebook your voyage free of charge here.

Important information about coronavirus and refunds

  • All cases will be handled individually, and in accordance with the rules and regulations in force. 
  • The estimated handling time is up to three months from the date that we received your request. 

We kindly ask for your understanding that handling times will be significantly longer than normal due to a heavy workload.