Valid until 3/31/2022

Book with confidence

Our popular Book with Confidence policy is back, giving you the peace of mind you want for your next holiday along the beautiful Norwegian coast.

The benefits of the policy apply to any new bookings made between 25 November 2021 and 31 March 2022, for voyages departing on or before 30 September 2022.

  • Free rebooking
    Change your voyage dates free of charge to sail later in 2021, 2022 or 2023. This can be for whatever reason unrelated to Covid-19.
  • Covid rebooking
    If Covid-19 affects your journey, rebook free of charge or cancel and receive a future cruise credit for a future cruise.
Into Trollfjord onboard MS Richard With
Photo: Agurtxane Concellon

Free rebooking

Up to 31 days before your departure date, you can change your voyage dates free of charge to sail later in 2021, 2022 or 2023. This can be for whatever reason unrelated to Covid-19.

And even if you haven’t picked your new travel dates yet, you can still just cancel your voyage and receive cruise credit for any future voyage with us in 2021, 2022 or 2023.

  • Applies to new bookings made before 31 March 2022 for all 12, 7, and 6-day Classic Voyages, short voyages, and port-to-port sailings on or before 30 September 2022
  • Rebook on any of our Norwegian Coastal voyages departing on or before 31 March 2023
Into Trollfjord onboard MS Richard With
Photo: Agurtxane Concellon
Trana, Norway
Photo: Kristian Dale

Covid rebooking

What if Covid-19 prevents you from joining your voyage? We’ve got you covered there too with zero rebooking fees from 31 days to 24 hours before departure.

Remember that if you aren’t sure when exactly you want to rebook, you can also cancel your booking and receive future cruise credit for any voyage with us later in 2021, 2022 or 2023.

  • Eligible Covid-19 factors affecting your voyage include testing positive for Covid-19, quarantine requirements on entry to Norway, or a travel ban into Norway from where you are travelling
  • Applies to new bookings made before 31 March 2022 for all 12, 7, and 6-day Classic Voyages, short voyages, and port-to-port voyages sailing on or before 30 September 2022
  • Rebook and use the future cruise credit on any of our Norwegian Coastal voyages departing on or before 31 March 2023
Trana, Norway
Photo: Kristian Dale
MS Nordlys is sailing into the sunset near Brønnøysund
MS Nordlys is sailing into the sunset near Brønnøysund
Photo: Gunnar E Nilsen - Guest image

When we cancel

As always and according to our General Terms and Conditions, if it’s us who makes the hard choice to cancel your expedition due to exceptional circumstances, we’ll be sure to offer you a refund.

You’ll also have the option of free rebooking or to receive cruise credit towards a future cruise of your choice.

MS Nordlys is sailing into the sunset near Brønnøysund
MS Nordlys is sailing into the sunset near Brønnøysund
Photo: Gunnar E Nilsen - Guest image

More about the terms and conditions

Please read the detailed Conditions for the Book with Confidence offer here

The Book with Confidence Conditions cannot be used to claim a refund. 

If you rebook your voyage under the BWC Conditions your original cancellation deadlines and fees according to the General Terms and Conditions continue to apply. Any promotions or offers available or applicable with the original booking shall not apply to the subsequent booking made with the BWC Conditions. 

You may also rely on the General terms and Conditions. The General Terms and Conditions and the EU Package Travel Directive also include a right to rebook or cancel the voyage subject to certain conditions. For example, you may cancel a travel package before it begins, without paying a cancellation fee, if unavoidable and extraordinary circumstances occur at the place of destination or its immediate vicinity, which would significantly affect the performance of the travel package.

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